Update: No-Halal Logo Food Stalls @Viva Home

My enquiry has been forwarded to Jakim but the Management Company for Viva Home.

I'm a bit puzzled here. Are they saying that they themselves do not know whether or not the food stalls in their own food court have been halally certified!?!

Pelik!

Anyhow, let us give them benefit of the doubt. Atas nama baik sangka, mari kita tunggu penjelasan lanjut daripada pihak-pihak yang berkenaan.

Satu lagi, pihak Hotline, The Malay Mail tidak menghubungi aku lansung. Hmmm...


Begin forwarded message:

From: mkhalid_osman@islam.gov.my
Date: 3 November 2011 05:23:50 GMT+08:00
To: arenaku@gmail.com
Subject: [Portal Halal Malaysia] Pertanyaan / Maklumbalas

Terima kasih di atas pertanyaan / maklumbalas tuan.

Pihak kami akan memberi maklumbalas secepat mungkin.

Terima kasih.

Form : Pertanyaan & Maklumbalas
registered at 2011-11-02 16:23:50

Nama : Haron
Alamat Email : arenaku@gmail.com
Perkara : Lack of Halal logo @food stalls in Gurvey Drive Food Village
Pertanyaan / Maklumbalas :
From: arenaKu uKanera
Date: 31 October 2011 14:08
Subject: Lack of Halal logo @food stalls in Gurvey Drive Food Village info@vivahome.com.my

Dear Sir/Madam,
Good day. I've visited our foodcourt last Saturday and noticed that most of the stalls did not display the Halal logo, except for Western food stall. Just to confirm with your side, is the food sold in the said foodcourt really Halal? As you may aware, some of the patrons to Viva Home are Muslims, and like me, would appreciate it if you could ensure that your Muslim customers could get Halal food while shopping in your premise.

Thank you.

- Haron -
Taman Shamelin Perkasa

Ingin mendapat kesahihan pihak Jakim jika food court di Gurney Drive Food Village benar , halal? Tidak terdapat tanda Halal pada gerai-gerai di situ. Saya ingin kepastian dariapada Jakim dan saya telah email mereka untuk bertanyakan juga perkara itu. Harap Jakim boleh membantu. Terima Kasih
IP Address : 202.185.172.2

Too Many 4D Adverts on Harian Metro!

Date: 10 February 2010
Subject: Too much 4D adverts on Harian Metro
To: musomar@hmetro.com.my, aghafar@hmetro.com.my, daeng@hmetro.com.my, joe@hmetro.com.my, yaacob@hmetro.com.my

Dear Sidang Pengarang HM,

Salam.

I would like to lodge my dismay on your business decision to publish too many 4D advertisements in your publication. As for today's Harian Metro, there are 4 pages of such advertisements (as per attachments). Eventhough it brings in good income to your business, I would expect your paper to, at least, have a social responsibility to your readers, which I believe that majority of them are Malays and Muslims. And I do not think such advertisements would do any benefits to them.

Or, it is a signal of your unwritten commitment to these gambling-related businesses to target to bulk of your readers.

If I'm not mistaken, gambling is prohibited by all religions (but I'm not so sure about paganisme) in this country. At least, that should also be taken into consideration in your decision-making pertaining to what advert to publish and what not.

In this regard, I really disappointed with this so-called Akhbar Harian Bahasa Malaysia No. 1.

Thank you.

--
Yours sincerely,
- me -
Pandan Perdana, Kuala Lumpur

Reply from KFC

I received the reply on 21 January 2010, as follows:


Dear Mr Haron,

We received your e-mail expressing your disappointment with your visit to our KFC Restaurant at Football Stadium recently. We sincerely apologize if your expectation was not met while visiting us. We are unable to serve burger product and buns on that particular day was due to machinery breakdown at our supply centre.

We are very concern with the experience you endured during this visit. I wish to also let you know that this e-mail is also being forwarded to all the relevant parties who are equally concern and would like to do everything they can to correct what may have gone wrong.


Yours sincerely,
Yeo Wan Ling
Area Manager.


Click here to read my earlier complaint.

Ops... I lodged a complaint again!

To: customerservice@kfc.com.my
From: arenaKu@yahoo.com
Subject: Complaint


Good morning.

I would like to draw your attention to my unpleasant visit to your outlet @Stadium Bolasepak Cheras last Thursday. I excitedly placed an order for 3 sets of KFC Zinger Tower, after looking at those small posters that were all over the place, sit nicely on the tables, or hanging happily on the ceiling. To my surprise, the sweet girl at the counter squashed my excitement by announcing that "Zinger Tower tiada sebab bun takde!"

Oh, maybe you should bring down all those small posters, and stop pretending and stop giving false hope to your customers.

I ordered snack plate instead. When I was about to make payment, the girl surprised me one more time, "Bun dah habis, jadi kami bagi diskaun untuk snack plate abang."

Oh my... what was the store manager doing? This is simply a bad stock management planning. How can you do not have "your bread and butter" in stock?

At the background, the store manager in-charge, a lady stood there with a sour
face.

Since I am not a person who likes to make a "scene", I quickly paid and settled down at the corner of the outlet to enjoy my meal, after a visit to the nearby hospital. Out of habit, I walked to the sink to wash my hand. And then was when I found out the biggest shock of the day.

What? They placed bottles of chili sauce at the bottom of the sink? Is this hygenic? Is this the industry's practice? I do not recall seeing anything like this at other fast food restaurants.

Attached picture is for your viewing and action, please.

Hopefully, my next visit would be a pleasant one. Otherwise, my family, friends and I would
have to say "Goodbye" then.

Thank you.

- me -

Taman Shamelin Perkasa

Note: At least the Customer Service of KFC took only 2 hours to acknowledge receipt of my complaint. Their reply is as follows:


To: arenaKu@yahoo.com
From: customerservice@kfc.com.my
Subject: RE: Complaint


Greetings from KFC Customer Service!

Thank you for your kind feedback. We will look into the said matter and get back to you as soon as possible.

Till, then we bid you a pleasant day and God bless!

My Still Unanswered Complaint to Celcom

To: careline@celcom.com.my
07/10/2009 09:14
Subject: Complaint


Good morning.

I would like to lodge a complaint regarding the following SMS which I received it yesterday:

63383
06-Oct-09 16:44
RM0.00 Nak dptkan koleksi video dan foto "projek awek dlm kereta" kpd handset? tekan REG FUN dan sms ke 33883, dptkan koleksi yg menarik ni! 0380615556

I hope your company could be more careful in the future so that such business promotion doesn't escape your vetting and jeorpadise your company's credibility and integrity for the sake of profit and material gains.

Thank you.


- Your postpaid subscriber -